BioSonics, Inc., manufacturer of scientific echosounders, and CADDEN, specializing in geopositioning and oceanography, have signed an agreement that allows for support and service provided from CADDEN’s headquarters in Nantes, France.
CADDEN personnel recently completed a factory training program at BioSonics facilities in Seattle and are now authorized for BioSonics echosounder inspection, maintenance, and field calibration. This agreement will help to better serve BioSonics’ customers in Europe by providing closer proximity to technical support staff in local time zones.
BioSonics President, Tim Acker, said: “CADDEN has developed several projects leading to the implementation of fixed-position automated monitoring systems in France. These more sophisticated systems benefit from local technical support and access to spare parts, which CADDEN can now offer. This partnership is key for the expansion of BioSonics in Europe.”
BioSonics clients in Europe can now utilize the expertise of CADDEN’s staff for equipment troubleshooting and technical support.
CADDEN owner Gilles Dandec , said: “The marine geosciences industry is key to CADDEN’s activities. The agreement with BioSonics reinforces our strategic focus to provide marine professionals with a complete range of products and services. It also underlines the confidence BioSonics places in CADDEN’s skills, and we are proud to stand today as their European technical platform.”