Wilhelmsen Ships Service (WSS) has signed its first fleet Safety Service Agreement with a Japanese principal. The two-year agreement includes 25 panamax and capesize bulk carriers and 18 product carriers on behalf of Tokyo-based Victoria Ship Management.
The WSS Safety Service Agreement provides a standardized service covering a client’s fleet, offering fixed prices for inspection at agreed ports covering fixed systems and portable equipment. The agreement also provides a single point of contact for clients, with customer support in local languages in the same time zone as the client.
Under such agreements, WSS customers get predictable pricing and professional service due date monitoring, and harmonisation allowing service visits to be consolidated in to one or two visits annually, all of which increases customer’s efficiency and allows for better planning and increased cost savings.
Mr Gen Takamatsu, Sales Manager WSS Japan said:
“The WSS safety service agreement significantly reduces administration costs for customers. With this deal, Victoria Ship Management will now receive safety service due dates well in advance. By adding predictable pricing to this service, they are better equipped to budget and plan ahead with greater accuracy.”
Mr Saito Junichi, General Manager, WSS Japan said:
“Owners and managers need safety certification and full compliance but they also want financial predictability and consistent quality and service. Our safety service agreement programme allows them to focus on their core business and let WSS provide a consistent, global service.”
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Source: WSS, April 27, 2012